Privacy
Policy
Product
Insights, Inc.
knows how important your privacy is, and we are committed to protecting
any information you provide us with. Our core values are based on
honesty, integrity, and doing what’s right. That’s why
respecting the information you provide us with is so important to
us.
Product
Insights, Inc.
is a products research company. As such, we are hired by a variety
of companies interested in what you, their consumers, think about
their current products and services, as well as new ideas. Each
study is different, designed to answer different research questions.
To be clear,
you will never be asked to purchase anything, and in many cases,
you may be offered some compensation for taking your time to participate
in our studies.
Why
do you need information about me?
If you would like to become a part of our database and possibly
participate in future research studies, we need to collect basic
information such as your name, address, telephone number, and email
as a means of contacting you about upcoming research studies.
Often, to balance
research and make sure it is representative and sampling among the
groups of consumers our clients would like to learn more about,
we may collect demographic information such as age or gender, working
status, ages of others in your household, and other information
relevant such as product usage and preferences. Of course, providing
any of this information is completely voluntary. However, choosing
not to provide it may limit the number and types of studies you
could qualify for based upon our clients’ requirements.
What
do you do with the personal information you collect about me and
my household?
All information you provide is stored securely on our company database.
This information is physically protected to prevent unauthorized
access to database equipment. Our server is protected through electronic
means to prevent intrusions.
This information
is used primarily as a means of selecting consumers who would like
to participate in future research studies. As a rule your complete
name and address are not shared with our clients. However, other
information you have volunteered about your household and preferences,
along with any information you’ve provided while participating
in any research study, may be shared with our clients who are requesting
the research.
Product
Insights, Inc.
will not compromise the trust of our participants by sharing personal
information inappropriately.
How did you select me for the interview?
We have either been supplied your name by our client, or you have
been randomly selected from our database among consumers who fit
certain criteria provided to us by our client. Once you are active
in our database, you may be asked to participate in a survey shortly
after registering with us, or may not be contacted for quite some
time, depending on the criteria given to us by our clients and how
your responses match with those criteria.
How
did you get my name, address, phone number, or email?
In most cases, Product
Insights, Inc. builds its database of
interested participants when consumers contact us through internet
inquiries, as a result of our advertisements, and “word of
mouth” endorsements. On occasion, Product Insights, Inc. will
contact individuals by mail, email, or phone by information gathered
through public records.
What
if I don’t want to be in Product Insights, Inc. database?
Our participants always have the option to ask that their information
be removed from our database. Participants who would like to “opt-out”
of participating in our studies and remove their information can
contact Sandy Clear at SClear@productinsights.com,
call 407-774-6165, or contact us at our website and we would be
more than happy to honor your request as soon as possible.
Can
my child be eligible to participate in research?
Product
Insights, Inc. takes care to protect
information provided by children, and respects a parent’s
right to control all personal data involving his or her dependent
children. In most cases, children who participate in any study conducted
by Product Insights, Inc. at the request of our clients are not
identified beyond their age and possibly their gender.
On occasion,
Product
Insights, Inc.
may gather personal information from or about children strictly
for the purpose of product development. We believe parents have
the right to control personal information about their dependent
children. We obtain permission from a child’s parent before
collecting information from or about the child. We will collect
only the minimal information required for the research study.
If a parent
would like a child’s information removed from Product Insights,
Inc.’s database, the parent can contact Sandy Clear at SClear@productinsights.com,
call 407-774-6165, or contact us at our website and we will be more
than happy to honor your request as soon as possible.
Do you
share my information with anyone else?
It is our policy at Product
Insights, Inc.
to not sell, trade, or share your personal information for use by
any business, other than our clients who are requesting the research,
without your consent, unless required by law. We will not compromise
the trust of our participants by sharing personal information without
their permission.
If you have
any questions, concerns, or complaints about our privacy policy,
please contact Sandy Clear at (407) 774-6165 or SClear@productinsights.com.
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