Consumer Feedback Florida 

The more you know about your target consumers, the better you will be able to serve them. That is why our business gives you unprecedented insight into what your consumers think about your products. We are also here to help you understand your market. 

At Product Insights, we are more than just a market research company. We are product and market research experts in Florida. We operate in a unique way, thus the reason we stand out from our competition. We opened our doors for business in 1994 as a product development consultancy. Since then, we have grown into a full-service market research company.

Our Five Unique Touchpoints 

  1. Superior Expertise 
  2. Our Tailored Approach 
  3. Highly Engaged Panelists 
  4. State-of-the-art Facility 
  5. Our Integrity 

Why Work with Us?

  • We give your project the same weight we give ours when recruiting for you

Nothing is more frustrating than explaining to a customer why the poor data quality resulted from poor participant recruitment. At Product Insights, Inc., we don’t merely fill chairs at our agency. We ensure all the participants want to be a part of the study. We accomplish this by employing a careful, specialized hiring strategy.

  • You pay for results

We never impose a no-show fee, a common practice with some other agencies. Our job is to make sure your target participants arrive at your research study on time and ready to participate. As a result, in our studies, we frequently observe a show-up rate of 95 percent or higher.

  • We live for the complex studies 

If you can dream it, we can help you achieve it. Low-frequency customers? We will locate them if they are out there. Segmentations? Easy. 

  • We are experienced problem solvers

Problems are bound to arise. This is more so with the more complex or unusual product and market research designs. Thanks to years of experience, we are able to spot problems before they arise. You can count on our knowledge to address any situation that may arise. 

  • We will keep the participating panel engaged throughout the project

We can keep your panel interested no matter how long the project takes. We are well aware of the difficulty that can present. The vast majority of the data is derived from the final survey or blog. Our innovative methods keep your panel engaged, and we have the evidence to prove it. Looking back at our blog studies or home use test studies from the preceding three years. You will see that 93+% of consumers complete the tasks they begin. To many, this success rate is considered “unheard of.”

Get the Right Product Feedback from Customers

Consider us as an extension of your team or an indispensable product development expert. We have grown into a premier provider of product development consulting services with a large selection of tools and techniques to improve study outcomes.

You can put your faith in us with your study and be assured that we will be by your side every step of the way to achieve your success. Get in touch with us to find out more.

What Our Clients Say About Us

“Product Insights is one of the top focus group facilities. The personnel pay attention to your every
need as professionally as anyone I have seen. I have been particularly impressed with the recruiting.
I would recommend this facility without reservation.”


“Our team and executive leadership have been incredibly impressed with the quality of work
guidance. The insights gathered during our multiple taste testings and in-home tests helped our
team make critical product development, marketing and overall strategy decisions. I highly


“My experience was exceptional. I felt that all project objectives were met and exceeded my
expectations. The summaries were very thorough and well-written. I felt a true sense of partnership
and PI went above and beyond to meet my project needs.”