My experience was exceptional. I felt that all project objectives were met and exceeded my expectations. The summaries were very thorough and well-written. I really enjoyed meeting & working with everyone. Definitely a smooth operation and state of the art facilities and technology. I felt a true sense of partnership and PI went above and beyond to meet my project needs.
What I like about working with Product Insights: Sandy and team are an extension of my project team! They take on the project like it is their long-term project – with enthusiasm to learn what is needed and also to build on the initial plans (add/improve questionnaires, guides, logistics, etc!) All with a mindfulness to getting what learning is needed & awareness of the budget/schedule. I feel my research is better because they have been a part of it! I personally hope my project returns to the Orlando areas so I can use them in the future!!! If you have research needs in the Orlando area, I highly recommend Product Insights!
Product Insights is one of the top focus group facilities I have used in the United States during the 40+ years I have been conducting focus groups. The personnel attend to your every need as professionally as anyone I have seen. I have been particularly impressed with the recruiting. I would recommend this facility without reservation.
I just don’t worry when using your firm. I now you’ll get back to me if you are running into difficulty and I trust what you tell me. It’s a no-brainer to work with you – you know The Villages and how to recruit Villagers. Wish there were more of you out there. I never have to train anyone on your staff which is frequently the case with other agencies.
We recently utilized Product Insights’ services for a series of focus groups and were completely impressed. The staff were extremely helpful and responsive. We didn’t give them much notice and they were still able to recruit full panels and provide a wonderful experience for us and our focus group participants.
Overall I was very happy with my experience at PI. All aspects of the research were done with high quality and all of my needs were met. The staff is very friendly and always helpful, the recruit was very good (in a tough category to recruit) and the summary was very detailed.
Our study went really well and everything was absolutely great! Thank you so much for a great recruit and your hospitality! Every participant showed up and the clients left very happy with the feedback collected.
The folks at Product Insights are the BEST!! They are fun and talented. I love working with them.
PI is both extremely competent and responsive. The best agency.
Excellent staff and facility.