Top Consumer Insights Firms

Quality is imperative when searching for consumer insights experts. That is why the experts you hire for such studies should have the experience and skills to manage the studies professionally. That is our area of specialization at Product Insights. We are experts at what we do, with close to three decades of experience and a proven track record. We understand the role of customer feedback in promoting businesses. 

We believe nothing beats understanding customer behavior when you want to improve products or services. Our goal is to remain a top-choice consumer insight firm. You can be sure of quality data that gives you actionable results.

When to Seek Consumer Insights Firms

Customer insights provide a way to obtain all-rounded feedback from your consumers. It is a way to help you understand why your customers decide to purchase specific items more than others, allowing you to expand your product or service coverage areas with the assurance of improved customer experience and revenue. Therefore, contact us for expert services if:

  • Product sales are declining or stagnant
  • There is a need to capture a new target audience
  • You want to understand what your customers think about a new upcoming new product
  • You are considering adding new features to an existing product
  • Conversion rates are stagnant and need to improve

At Product Insights, we never limit our consumer insights research to a single technique. We use all sources, including reviews, purchase history, customer service data, and consumer sentiments. Our results can help you modify your services or products to meet the wants and needs of potential consumers. That is our goal as a top consumer insights firm.

Note: Partnering with a market research agency is the best way to get reliable insights that can benefit your business, so long as the agency has the resources, knowledge, and experience to get the job right. Our top position in the industry is a testament to the credibility of our services. We can efficiently capture the massive consumer markets and get you the answers you seek. Other benefits of choosing us are:

Customizable Solutions

Businesses experience different research problems depending on their niche or target audience. That is why we prioritize bespoke services to enable us to get insights that fit your specific situation and objectives.

In-house Services

Working with an in-house team is another element that gives us an edge. Our experience in insights gathering enables us to meet the requirements of every client. Benefiting you is our main concern.

Proven Client Satisfaction

Our team is adept at collecting the specific data needed. You can be sure of getting comprehensive consumer data you can depend on to boost your business.

Why Harness the Benefits of Consumer Insights?

Top customer insights firms provide endless benefits. You can pinpoint underperforming markets and determine how to improve them, plan the inventory better, price products optimally, or maximize customer value.

Whatever you require, our team will help you get to the top. Feel free to book a consultation today.

Contact us today to get started!

What Our Clients Say About Us

“Product Insights is one of the top focus group facilities. The personnel pay attention to your every
need as professionally as anyone I have seen. I have been particularly impressed with the recruiting.
I would recommend this facility without reservation.”


“Our team and executive leadership have been incredibly impressed with the quality of work
guidance. The insights gathered during our multiple taste testings and in-home tests helped our
team make critical product development, marketing and overall strategy decisions. I highly


“My experience was exceptional. I felt that all project objectives were met and exceeded my
expectations. The summaries were very thorough and well-written. I felt a true sense of partnership
and PI went above and beyond to meet my project needs.”